Don’t Drop The Ball In Business
Dropping the ball in business is pretty easily done. You might think that you have everything totally under control. But, then something so simple can take your mind off the game, and before you know it, you’ve dropped the ball with business. You should already know that things change quicker than you could imagine where business and money is involved. And, the demand on a company to succeed and provide customers with what they need is just growing and growing. You can’t escape or ignore customer demand however high it is, and as it grows it encourages you to take steps to provide the services or goods that they need. So don’t
That is naturally how a company gets bigger. But, it doesn’t mean that it’s going to be an easy road. We’ve made it sound pretty simple, but it’s far from simple. Those of you who have been in business for a while will know that. So, we want to show you some of the top ways you might drop the ball in business. Show you, how you can make sure you pick it right back up again if you do. And, how to ensure your business only keeps growing and growing as the years go on.
The Lack Of Focus
When you first set up your business, and likely in the few months after that, all you will be is hyper-focused on the goal that you have. And, how you can get where you want to get. You’ll go through all of the problems that new business and a new business owner will face. So, there isn’t much time to think about anything else. But then as you get more comfortable and you feel like you know what you’re doing, that’s when you drop the ball.
You have influences around you giving you tons of ideas, yet it’ll be hard for you to have the focus to action them. It’s like trying a portion of new food. You’re alwaysapprehensive about trying something new that looks a little bit funky. You might even put it off for months or years, whilst telling yourself, you’ll pick it off the menu next time. Then, when you finally do, you discover something that changes your whole way of thinking about food.
Now, the same applies to those persons in business looking to try something new. The thing is, we’re just not looking. We’re so comfortable with what we know, we ignore all signs as to what we really should be doing. What happens when this is the case? We drop the ball. You should never feel like you’re comfortable in business. You should always feel like there’s a challenge around the corner, and that you’re able to find something new to do all of the time. We’re all for enjoying the perks of being your own boss such as taxi holidays or buying nice things, but you should never distract yourself from your business so much so that you miss opportunities.
Focusing On The Wrong Areas
So, you could have all of the focus in the world, but it might not be the focus in the right areas. We know that many people suffer from this, and it’s one of the reasons why focus drops altogether. You could feel like you’re working your absolute hardest, and putting all of your efforts into something. But, you feel like you’re getting absolutely nothing out of it.
This is because you’re just looking totally in the wrong area. This shows when your business isn’t progressing. But, if you don’t know what the right area is going to be, how do you think you’re ever going to get to a place where you feel like you’re managing your business effectively. Well, we think it’s pretty simple. You just need to think about the areas of your business that needs you the most. Don’t think about the areas that you think are the biggest.
The right focus on the areas
We just know this is where so many companies go wrong, they focus on the areas that they know demand the most attention because they’re the biggest. If you just focus on the smaller areas that are perhaps struggling a little bit more, you might be surprised as to what you’ll get out of your business. So, we’re thinking about the areas such as customer complaints, feedback, and things such as the areas you outsource to. Areas that you outsource to are often ignored because you feel as though once they’re outsourced, they’re not as much of a problem. But, if you think about it, leaving things in the hands of others that you don’t really know is such a big risk.
Drop the ball in this area, and your business could turn to a total shambles at the hands of someone else. But be careful not to then only focus on the smaller areas, and forget all about the rest of your business. It really is a balancing act that we feel like a lot of you need to master to ensure your business is running at the best level it can.
Dealing With Employees The Wrong Way
Now isn’t this one that a lot of you can relate to. If you said no, then you are most likely in denial. If you said probably, then it’s probably the case that you know exactly what you’re doing wrong. You’re just choosing to ignore the problem at hand, and that problem is most likely you. It’s not often that you will find your employees at fault, believe it or not, and if you do, the solution is much more simple for you. Things such as employee scheduling challenges, struggling to run payroll, and struggling to keep track of what employees are doing during the day are some of the most common things a business owner struggles with. But, simple changes in software, used to do so, could make all of the difference.
The Software has always been a big helping hand with business. But, none more so than when it’s used to help manage employees. One area that we think company owners really do drop the ball with their employees, is with training and help. So many will complain that certain employees aren’t performing, are rubbish at their job, and even sack decent employees, because they think they’re not good enough. When in reality it’s actually the bosses that are at fault. So many leave employees to their own devices, with only a simple bit of training to begin with. Always make sure you’re updating your employees with training. Make it extensive for them, and ensure they know what they’re doing before you take any drastic action against them.
Customer Feedback & What You Do With It
Dealing with customers is one shock, that you have to get used to when running your own business. You might find that in the beginning, you deal with a string of nice customers, and then all of the sudden you have a couple of absolute nightmares. These are more than horrible to you and your business, and your views on customer service change forever.
This can most definitely lead you to drop the ball a little. Which we know, some of you will do. Customer feedback is something that you really should value. If you search your company on the internet, no doubt there will be a few questionable accounts for you to deal with. Dealing with them is so important. Ignore them, and you really are dropping the ball. Our advice would be to follow the customer is always the right rule, and ensure everything your customers say about you is positive. If it’s not, you know you have things to work on.